基于组态分析的数字直播活动效果提升路径研究

潘义概, 唐安妮, 黄丽莹, 赵又霖, 顾陈娅

农业图书情报学报. 2023, 35(2): 61-76

PDF(1330 KB)
PDF(1330 KB)
农业图书情报学报 ›› 2023, Vol. 35 ›› Issue (2) : 61-76. DOI: 10.13998/j.cnki.issn1002-1248.23-0086
数字营销专题

基于组态分析的数字直播活动效果提升路径研究

  • 潘义概1, 唐安妮1, 黄丽莹1, 赵又霖2,3,*, 顾陈娅3
作者信息 +

Improving the Effect of Digital Live Broadcasting Activities Based on Configuration Analysis

  • PAN Yigai1, TANG Anyi1, HUANG Liying1, ZHAO Youlin2,3, GU Chenya3
Author information +
History +

摘要

[目的/意义]数字直播是企业开展网络活动的重要方式。通过发现能够使企业数字直播活动创造更大价值的要素或要素组合,并采取多途径增强这些要素,从而达到企业数字直播活动效果提升的目的,这对企业发展有创新指导意义。[方法/过程]选取4个与数字直播活动相关的影响因素作为条件变量,采用活动效果作为结果变量,并结合清晰集定性比较分析与线性判别降维对烟草领域数字直播活动的数据进行组态分析。[结果/结论]研究发现,单个因素并不构成提升数字直播活动效果的必要条件,应考虑不同条件因素的组合;存在游戏辅助型和话题支撑型两条组态路径能改善数字直播活动的效果;这两条路径适用不同的数字直播形式,企业应根据自身需求进行选择并在实践中细化路径。

Abstract

[Purpose/Significance] Digital live streaming is an important way for enterprises to carry out online activities. Incorporating clear set qualitative comparative analysis into the research on improving the effectiveness of enterprise digital live streaming activities is an innovation in the application of configuration analysis methods and a new breakthrough in the field of improving activity effectiveness. By identifying elements or combinations of elements that can create greater value for enterprise digital live streaming activities, and adopting various ways to enhance these element combinations, the goal of improving the effectiveness of enterprise digital live streaming activities can be achieved, which has innovative guiding significance for enterprise development. [Method/Process] Based on the consideration of sample homogeneity, the background data of the digital live streaming activity of Guangxi Zhongyan Industry Co., Ltd. was used as the data source. Four influencing factors related to the digital live streaming activity were selected as conditional variables using literature induction and problem oriented methods, and some conditional variables were assigned values using linear discriminant dimensionality reduction. At the same time, the activity effect was used as the outcome variable, configuration analysis was conducted on digital live streaming activities in the tobacco industry through clear set qualitative comparative analysis, and combined with SOR model and the 4I theory, a configuration path for improving the effectiveness was generated. [Conclusions/Results] Research has found that a single factor does not constitute a necessary condition for improving the effectiveness of digital live streaming activities. There are two configuration paths: game assisted and topic supported, which can improve the effectiveness of digital live streaming activities. The mechanism of action can be summarized as follows: rich topic types are conducive to meeting users' curiosity psychology, topic popularity and game quantity can ensure users' participation in live streaming, and user interaction work is the basic guarantee for improving user retention. Meanwhile, these two paths can be applied to different forms of digital live streaming, and enterprises should choose according to their own needs and refine the paths in practice. In addition, although this article explores the key paths to improve the effectiveness of digital live streaming activities, due to limitations in research samples and industry fields, it has not fully revealed the various factors that affect the effectiveness of digital live streaming, and there is a certain degree of subjectivity in the criteria for assigning variables. Therefore, further revisions and improvements are needed in future research.

关键词

清晰集定性比较分析 / 数字直播 / 组态路径 / 线性判别降维 / 效果提升

Key words

clear set qualitative comparative analysis / digital live broadcasting / configuration path / linear discriminant dimensionality reduction / effect improvement

引用本文

导出引用
潘义概, 唐安妮, 黄丽莹, 赵又霖, 顾陈娅. 基于组态分析的数字直播活动效果提升路径研究. 农业图书情报学报. 2023, 35(2): 61-76 https://doi.org/10.13998/j.cnki.issn1002-1248.23-0086
PAN Yigai, TANG Anyi, HUANG Liying, ZHAO Youlin, GU Chenya. Improving the Effect of Digital Live Broadcasting Activities Based on Configuration Analysis. Journal of Library and Information Sciences in Agriculture. 2023, 35(2): 61-76 https://doi.org/10.13998/j.cnki.issn1002-1248.23-0086

参考文献

[1] 中国互联网络信息中心. 第50次中国互联网络发展状况统计报告[R/OL].(2022-08-31)[2022-11-15].https://www.cnnic.net.cn/NMediaFile/2022/0926/MAIN1664183425619U2MS433V3V.pdf.
[2] SJOBLOM M, HAMARI J.Why do people watch others play video games? An empirical study on the motivations of Twitch users[J]. Computers in human behavior, 2017, 75: 985-996.
[3] 陈迎欣, 平闪闪, 王秋荃. 基于WSR方法论的公众参与网络直播的影响因素及实证研究[J]. 中国软科学, 2022(3): 183-192.
CHEN Y X, PING S S, WANG Q Q.Influencing factors and empirical research of public participation in webcast based on WSR methodology[J]. China soft science, 2022(3): 183-192.
[4] ZOU Y, ZHANG X Z, ZHENG W T, et al. Exploring the sustainable influencing factors of audience loyalty of Chinese sports live broadcast platform based on SEM model[J]. Technological forecasting and social change, 2023, 189: ID 122362.
[5] LIU F, WANG Y, DONG X X, et al. Marketing by live streaming: How to interact with consumers to increase their purchase intentions[J]. Front psychol, 2022, 13: ID 933633.
[6] 刘俊冉. 基于4I理论的科普期刊网络直播营销策略探究[J]. 中国科技期刊研究, 2022, 33(3): 320-327.
LIU J R.Strategies for live streaming marketing of popular science journals based on 4I theory[J]. Chinese journal of scientific and technical periodicals, 2022, 33(3): 320-327.
[7] 连洁. 基于4I理论的携程旅行网网络直播营销效果研究[D]. 郑州: 河南工业大学, 2021.
LIAN J.Research on the marketing effect of ctrip online live broadcasting based on 4I theory[D].Zhengzhou: Henan University of Technology, 2021.
[8] 欧燕. “新4C法则”下图书馆网络直播营销策略研究[J]. 图书馆工作与研究, 2021(10): 89-99.
OU Y.Research on the marketing strategy of library network live broadcast under the "new 4C rule"[J]. Library work and study, 2021(10): 89-99.
[9] 林笑笑. 基于SICAS模型的K集团网络直播营销效果提升研究[D]. 杭州: 浙江理工大学, 2021.
LIN X X.Research on improving the marketing effect of K group's webcast based on SICAS model[D].Hangzhou: Zhejiang Sci-Tech University, 2021.
[10] CHEN C P.Hardcore viewer engagement and social exchange with streamers and their digital live streaming communities[J]. Qualitative market research: An international journal, 2023 ,26(1): 37-57.
[11] 杜运周, 李佳馨, 刘秋辰, 等. 复杂动态视角下的组态理论与QCA方法: 研究进展与未来方向[J]. 管理世界, 2021, 37(3): 180-197, 12.
DU Y Z, LI J X, LIU Q C, et al.Configurational theory and QCA method from a complex dynamic perspective: Research progress and future directions[J]. Journal of management world, 2021, 37(3): 180-197, 12.
[12] 王丽巍, 安佳. 金融助力巩固拓展脱贫攻坚成果的有效路径选择: 基于清晰集定性比较分析(QCA)视角[J]. 兰州学刊, 2022(10): 131-141.
WANG L W, AN J.Effective path selection of financial assistance to consolidate and expand the achievements of poverty alleviation: Based on the perspective of clear set qualitative comparative analysis (QCA)[J]. Lanzhou academic journal, 2022(10): 131-141.
[13] 杜运周, 贾良定. 组态视角与定性比较分析(QCA): 管理学研究的一条新道路[J]. 管理世界, 2017(6): 155-167.
DU Y Z, JIA L D.Configuration perspective and qualitative comparative analysis (QCA): A new way of management research[J]. Journal of management world, 2017(6): 155-167.
[14] 潘玉辰, 万思省. 图书馆旅游吸引力要素研究——基于用户评论的清晰集定性比较分析[J]. 图书馆学研究, 2021(22): 25-32.
PAN Y C, WAN S S.A study of library tourism attractiveness factors - A crisp-set qualitative comparative analysis based on user comments[J]. Research on library science, 2021(22): 25-32.
[15] RIHOUX B, RAGIN C C.Configurational comparative methods: Qualitative comparative analysis (QCA) and related techniques[M]. Los Angeles: SAGE, 2009.
[16] 尹浩, 赵鲁南, 于杰, 等. 《“十四五”国民健康规划》中健康生活水平领域的组态效应——基于清晰集定性比较分析(csQCA)的研究[J]. 体育科技文献通报, 2022, 30(9): 104-106, 179.
YIN H, ZHAO L N, YU J, et al.Configuration effect of healthy living standard in the tenth five-year national health plan - Based on csQCA[J]. Bulletin of sport science & technology, 2022, 30(9): 104-106, 179.
[17] 张海超, 张伶聪. 城市书房建设的影响因素和路径优化——基于郑州市郑品书舍的清晰集定性比较分析[J]. 国家图书馆学刊, 2022, 31(2): 48-59.
ZHANG H C, ZHANG L C.Influencing factors and path optimization of city study construction - A csQCA based on Zhengzhou zhengpin study[J]. Journal of the national library of China, 2022, 31(2): 48-59.
[18] 吴丹. 数字人民币推广效果的影响因素研究——基于清晰集定性比较分析[J]. 中国商论, 2022(14): 87-90.
WU D.Research on the influencing factors of the promotion effect of digital RMB - Based on the qualitative comparative analysis of clear sets[J]. China journal of commerce, 2022(14): 87-90.
[19] 张懿源, 丛楠, 夏换. 基于LDA的国内直播电商领域主题分析[J]. 南方农机, 2021, 52(24): 102-104, 112.
ZHANG Y Y, CONG N, XIA H.Theme analysis of domestic live broadcast e-commerce field based on LDA[J]. China southern agricultural machinery, 2021, 52(24): 102-104, 112.
[20] 黄月, 张昕. 基于主题词和LDA模型的知识结构识别研究[J]. 现代情报, 2022, 42(3): 48-56.
HUANG Y, ZHANG X.Research on knowledge structure recognition based on subject words and LDA model[J]. Journal of modern infor-mation, 2022, 42(3): 48-56.
[21] 吕鲲, 陈箫羽, 靖继鹏. 基于组合分词方法和LDA模型的区块链金融产业关键技术识别研究[J]. 图书情报工作, 2022, 66(19): 110-121.
LV K, CHEN X Y, JING J P.Research on key technology identifi cation of blockchain financial industry based on combined word segmentation and LDA model[J]. Library and information service, 2022, 66(19): 110-121.
[22] 徐红, 张斯婷, 李凌方. 基于LDA模型与共词分析法的农村阅读推广主题发现与热点分析[J]. 情报科学, 2022, 40(10): 67-73.
XU H, ZHANG S T, LI L F.Topic discovery and hotspot analysis of rural reading promotion based on LDA model and co-word analysis[J]. Information science, 2022, 40(10): 67-73.
[23] 秦新国, 薛雅. 新冠疫情期间基于LDA模型的大学生意见识别研究[J]. 中国教育信息化, 2022, 28(9): 76-82.
QIN X G, XUE Y.Research on college students' opinion recognition based on LDA model during COVID-19 epidemic[J]. Chinese journal of ICT in education, 2022, 28(9): 76-82.
[24] BERG-SCHLOSSER D.Comparative studies: Method and design[J]. International encyclopedia of the social & behavioral sciences, 2001,2(11) : 2427-2433.
[25] MARX A, DUSA A.Crisp-set qualitative comparative analysis (csQCA), contradictions and consistency benchmarks for model specification[J]. Methodological innovations online, 2011, 6(2): 103-148.
[26] 张明, 杜运周. 组织与管理研究中QCA方法的应用: 定位、策略和方向[J]. 管理学报, 2019, 16(9): 1312-1323.
ZHANG M, DU Y Z.Qualitative comparative analysis(QCA)in management and organization research: Position, tactics, and directions[J]. Chinese journal of management, 2019, 16(9): 1312-1323.
[27] 王晓敏, 张少华. 中小企业线上直播效果影响因素及机制[J]. 江苏商论, 2022(6): 32-34, 38.
WANG X M, ZHANG S H.The influencing factors and mechanism of online live broadcast effect of small and medium-sized enterprises[J]. Jiangsu commercial forum, 2022(6): 32-34, 38.
[28] 田慧敏. 疫情背景下直播营销传播效果的影响因素研究——以明星带货为例[D]. 大连: 大连理工大学, 2021.
TIAN H M.A study on the influencing factors of the communication effect of live marketing under the epidemic situation - Taking the stars with goods as an example[D].Dalian: Dalian University of Technology, 2021.
[29] BLEI D M, NG A Y, JORDAN M L.Latent dirichlet allocation[J]. Journal of machine learning research, 2003, 3: 993-1022.
[30] 池毛毛, 杜运周, 王伟军. 组态视角与定性比较分析方法: 图书情报学实证研究的新道路[J]. 情报学报, 2021, 40(4): 424-434.
CHI M M, DU Y Z, WANG W J.Configurational perspective and qualitative comparative analysis: The new way of empirical research in library and information science[J]. Journal of the China society for scientific and technical information, 2021, 40(4): 424-434.
[31] 孙春玲, 姜韵浓. 基于QCA方法的社区微更新项目公众持续参与意愿影响因素研究[J]. 工程管理学报, 2022, 36(5): 67-72.
SUN C L, JIANG Y N.Research on influencing factors of public willingness to participate in community micro-renewal project based on QCA method[J]. Journal of engineering management, 2022, 36(5): 67-72.
[32] FISS P C.Building Better Casual Theories: A Fuzzy Set Approach to Typologies in Organizational Research[J]. Academy of Manage-ment Journal, 2011, 54(2): 393-420.
[33] WHITE L, LOCKETT A, CURRIE G, et al.Hybrid context, management practices and organizational performance: A configurational approach[J]. Journal of management studies, 2021, 58(3): 718-748.
[34] WOODWORTH R S.Dynamic psychology[M]. New York: Columbia University Press, 1918.
[35] 康博仁. 文化助农:基于4I理论的“东方甄选”直播带货营销路径创新[J]. 新媒体研究, 2022, 8(21): 57-61.
KANG B R.Culture helping agriculture: Innovation of marketing path of "oriental selection" live broadcasting with goods based on 4I theory[J]. New media research, 2022, 8(21): 57-61.
[36] 于蕴蕴, 王慧灵. 基于4I理论的农产品网络直播策略研究[J]. 新媒体研究, 2021, 7(17): 50-53.
YU Y Y, WANG H L.Research on the strategy of agricultural products webcast based on 4I theory[J]. New media research, 2021, 7(17): 50-53.
[37] MOON J W, KIM Y G.Extending the TAM for a world-wide-web context[J]. Information & management, 2001, 38(4): 217-230.
[38] 关峥, 冀艳. 社会化媒体时代微信公益传播中的受众行为研究[J]. 现代交际, 2019(22): 74-75.
GUAN Z, JI Y.Research on audience behavior in WeChat public welfare communication in social media era[J]. Modern communication, 2019(22): 74-75.
[39] 程沧. H出版社图书直播营销策略优化研究[D]. 杭州: 浙江工商大学, 2022.
CHENG C.Research on the optimization of marketing strategy of H publishing house's book live broadcasting[D].Hangzhou: Zhejiang Gongshang University, 2022.
[40] 陈矩弘, 舒仕斌. 基于“新4C法则”的出版业网络直播营销[J]. 中国出版, 2019(10): 23-27.
CHEN J H, SHU S B.Online live marketing of publishing industry based on "new 4C rule"[J]. China publishing journal, 2019(10): 23-27.
[41] 张美娟, 刘芳明. 数媒时代的内容营销研究[J]. 出版科学, 2017,25(2): 8-13, 28.
ZHANG M J, LIU F M.The content marketing research in digital media era[J]. Publishing journal, 2017, 25(2): 8-13, 28.
[42] 马坤坤, 茆意宏, Xiangmin Zhang, 等. 深度数字阅读推广的内容营销机制研究[J]. 图书情报工作, 2020, 64(8): 32-40.
MA K K, MAO Y H, ZHANG X M, et al.Research on content marketing mechanism of deep digital reading promotion[J]. Library and information service, 2020, 64(8): 32-40.
[43] CHEN Y, PU P.HealthyTogether: exploring social incentives for mo-bile fitness applications[C] //Proceedings of the Second International Symposium of Chinese CHI. New York, USA: ACM, 2014: 25-34.
[44] ALLAM A, KOSTOVA Z, NAKAMOTO K, et al.The effect of social support features and gamification on a web-based intervention for rheumatoid arthritis patients: Randomized controlled trial[J]. Journal of medical Internet research, 2015, 17(1): e14.
[45] BILGIHAN A, NUSAIR K, OKUMUS F, et al.Applying flow theory to booking experiences: An integrated model in an online service context[J]. Information & management, 2015, 52(6): 668-678.
[46] 陆泉, 陈仕, 陈静, 等. 高维稀疏情境下微博专业领域热点话题挖掘研究[J]. 情报理论与实践, 2020, 43(11): 137-143.
LU Q, CHEN S, CHEN J, et al.Research on mining hot topics in weibo specialty field in high-dimensional sparse situation[J]. Information studies: Theory & application, 2020, 43(11): 137-143.
[47] 马彦. 大数据环境下微博舆情热点话题挖掘方法研究[J]. 现代情报, 2014, 34(11): 29-33.
MA Y.Study on the method of micro- blogging public opinion hotspots mining in big data[J]. Journal of modern information, 2014, 34(11): 29-33.
[48] 吴菲菲, 童奕铭, 黄鲁成. 嵌入社会感知的技术热点主题识别与发展态势分析——基于微信公众平台视域[J]. 现代情报, 2020, 40(3): 47-57.
WU F F, TONG Y M, HUANG L C.The identification and development situation analysis of technology hot topics embedding socially aware - Based on the perspective of WeChat official accounts[J]. Journal of modern information, 2020, 40(3): 47-57.
PDF(1330 KB)

Accesses

Citation

Detail

段落导航
相关文章

/