Multi-modal Characteristics Analysis and Customer Service Efficiency Improvement in the Digital Community Based on User Clustering

LI Canyao, WEI Wei, LIU Xiaoli, ZHOU Linxing, WANG Shuai

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Journal of Library and Information Sciences in Agriculture ›› 2023, Vol. 35 ›› Issue (2) : 30-44. DOI: 10.13998/j.cnki.issn1002-1248.23-0085

Multi-modal Characteristics Analysis and Customer Service Efficiency Improvement in the Digital Community Based on User Clustering

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